Customer Service - Cleaning
Every bag we own is skillfully cleaned and rejuvenated before being placed online for sale. We ensure a bag is in its best possible condition before we list it for sale.
Any imperfections a bag may have will be noted on its product page (under "Overall"). We also assign each bag a rating (under "Condition") as to how we feel a bag's current appearance compares to its original appearance when it was brand new.
Once the bag has been cleaned, the item is wrapped in our custom dust bag and kept in a non-humid room at room temperature - awaiting its new home!